As a Senior Strategic Operations Manager, you will play a pivotal role in scaling and optimizing Ads & Offers Grocery and Retail business across the U.S. and Canada. Data-Driven Decision Making & Analytics • Build and automate dashboards to measure success and track key metrics • Conduct deep analysis of Ads & Offers products to identify areas of opportunity, optimize performance, and inform business strategies • Design and implement reporting methodologies to enable scalable insights for stakeholders Experimentation & Iteration • Lead and implement experiments to validate business hypotheses, optimize processes, and find new growth opportunities • Develop benchmarks to evaluate the effectiveness of Ads & Offers, refining them based on data-driven insights • Support product testing and experiments, drive adoption across teams, and provide feedback on features and enhancements that align with the business Collaboration & Communication • Collaborate and build strong relationships with stakeholders such as Account Management and Product to ensure alignment and effective execution • Communicate data-driven insights and recommendations to senior leadership and other stakeholders in a clear, actionable format Preferred Qualifications • Data-Driven: Experience using data to inform business strategy, identify trends, and optimize operations • Communication: Strong verbal and written communication skills, with the ability to distill complex problems and data into digestible, actionable insights • Planning and Organization: Experience in project management, scoping testing plans and balancing day-to-day operational tasks against timelines • Problem-Solving: Strong critical thinking skills and the ability to use data to drive decisions and improve processes.
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