Senior Technical Program Manager, Advertising Services

Join our dynamic team at Amazon Ads as a Senior Technical Program Manager, where you'll play a crucial role in developing innovative internal tools for our services organization. Be part of Advertising Services to deliver integrated solutions that empower our teams to manage advertising customer relationships and campaigns effectively, enhancing scalability, speed, and visibility.

Our service teams are dedicated to creating customer value for the world's largest advertisers across all media types within Amazon Ads. As we expand, we're emphasizing the importance of internal tools and robust integrations to elevate our operational efficiency. You will manage a portfolio of initiatives, collaborating closely with engineering teams, Salesforce developers, and service leaders to deliver impactful results.

Key Responsibilities:

Define and prioritize product requirements by understanding service team needs and desired advertising customer outcomes. Create, manage, and effectively communicate project plans for multiple programs. Translate technical and business requirements into actionable backlog stories. Establish and track meaningful goals and milestones to guide your initiatives. Partner with engineering teams to deliver essential integrations, automations, and unified platforms. Lead the project timelines and goals with developers during implementation. Monitor adoption metrics, gather feedback, and iterate to improve outcomes post-launch. Make informed trade-off decisions balancing speed with scope, while managing expectations of senior stakeholders. Facilitate agile practices to ensure timely project delivery. About the Team:

You'll collaborate with a team of passionate Amazonians who take pride in ownership and accountability. This talented group values quality and delivers an exceptional advertising customer experience across various facets of advertising, from operations to creative, exposing you to diverse teams, businesses, and technologies.

Basic Qualifications:

5+ years experience in technical product or program management. 3+ years of software development experience. 5+ years of working directly with software engineering teams in technical program management. Experience managing programs across cross-functional teams, developing processes, and coordinating release schedules. Experience in system-level technical design evaluation and development. Proficiency in creating and executing product and technical roadmaps. Preferred Qualifications:

5+ years of project management experience, including scope, schedule, budget, quality, and risk management. Experience setting and defining KPIs and SLAs for multi-million dollar businesses, reporting to senior leadership. Strong understanding of advertising technologies (e.g., ad server, DSP). Experience with Salesforce. Ability to leverage and enhance internal tools. Over 7 years of successful technology product work from ideation to launch. Possession of an MBA or advanced degree is a plus. Equal Opportunity Employer: Amazon is committed to ensuring a diverse and inclusive workplace. We value individual differences and strive to create a supportive environment for everyone. If you require any accommodations due to a disability during the application or hiring process, please reach out for guidance.

The expected salary range for this position is:
USA, NY, New York: 163,600.00 - 221,300.00 USD annually
USA, WA, Seattle: 148,700.00 - 201,200.00 USD annually

Explore our comprehensive benefits package, including health insurance, 401(k) matching, parental leave, and more to support your well-being and career growth.