Service Director- Coggin Ford

**** **Coggin Ford of Jacksonville Now Hiring a Service Director! ** **The ideal candidate will be an experienced service leader and pride themselves in growing and developing high performing teams while creating and fostering a guest-centric culture! ** * **Benefits** **Pay and Recognition:** * Weekly pay * Paid holidays & paid time off * Paid training * Stock Awards _(select management and front-line team member's eligible! )_ **Insurance / Retirement:** * Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans * Up to 8 weeks paid pregnancy leave ( _disability leave)_ * Health savings * Flex spending accounts ( _tax free_ ) * Short-term and Long-term disability plans * Life Insurance (Whole Life and Term) * 401k with company match **Learning, Tuition Assistance and Career Development:** * Digital career path tool to assist with career development * Continuous training through Asbury's Internal Learning Management System * Professional growth and development opportunities **Additional advantages:** * Student loan relief resources * Employee assistance program * Employee discounts on vehicle purchases, parts and service repairs * Scholarship awards * Opportunities to join our community service initiatives * Aggressive Employee referral program with bonus opportunities ### Requirements * **Responsibilities:** * Motivate, train, develop and hire team members * Partner with technical schools to recruit technicians * Partner with OEM and other third-party vendors * Identify and resolve customer concerns * Forecast daily, weekly, monthly, and yearly department goals and objectives * Work with other department leaders to ensure an efficient and effective process for our guest * Maintain customer pay gross profit growth as specified by Asbury standards * Maintain technician proficiency as specified by Asbury standards * Communicate with customers about maintenance and service work needed effectively * Other duties to be determined by management **Qualifications:** * * Previous automotive Service Management experience is required * Must be able to manage in a fast-paced work environment * Experience with CDK or other automotive software required * Proven record of excellent CSI * Continue to maintain Asbury's value, quality, and integrity * Other duties to be determined by management * Strong customer service skills are a must * Strong technical aptitude is required * Proven track record to grow the fixed operation business through excellent CSI, advertising, managing utilization and proficiency of the shop * Must be able to pass pre-employment screens (background & drug test) IND5 Apply Here PI163054578