Social Media & Marketing Assistant / Office Support

Position Overview:

We are seeking a creative and organized Social Media & Marketing Assistant who can also provide general office support. This hybrid role is ideal for someone who enjoys both digital marketing and hands-on administrative work in a healthcare setting.

Key Responsibilities:

Social Media & Marketing:

Create, schedule, and manage content across social media platforms (Instagram, Facebook, TikTok, etc.)
Develop engaging, educational, and brand-aligned posts related to fertility health
Monitor social media engagement and respond to comments/messages professionally
Assist in planning and executing marketing campaigns and promotions
Assist with product distribution from global sales formats: i.e. FTI, Inc., Website, FaceBook Marketplace, Amazon, eBay.
Track analytics and suggest improvements based on performance from ads, email campaigns, and Reproductive product sales.
Coordinate with providers to highlight services, success stories, and patient education, medical product sales leads.

Office Support:

Greet patients and provide a welcoming front-desk experience
Answer phone calls, schedule appointments, and manage calendars
Maintain patient records and ensure confidentiality (HIPAA compliance)
Assist with general administrative tasks such as filing, data entry, supply management, Reproductive product distribution from eCommerce links.
Support clinic staff with day-to-day operations

Qualifications:

Experience in social media management or digital marketing preferred
Strong written and verbal communication skills
Comfortable discussing sensitive health topics with professionalism and empathy
Highly organized with attention to detail
Ability to multitask and work in a fast-paced environment
Proficiency with social media tools, Canva, or similar design platforms is a plus
Previous experience in a medical or healthcare office is a bonus but not required

What We Offer:

Meaningful work supporting patients on their fertility journey
Processing Reproductive products for patients and medical clinics
Collaborative and supportive team environment
Opportunities for growth and skill development40 hours/week

OR:

20 hours/weekly minimum

*No health insurance/retirement offered. Small staff setting.

Summary

As the Social Media Management Assistant, you will prepare, post and monitor Social Media Accounts. Join us in delivering exceptional support and maintaining an updated work environment that fosters collaboration and efficiency.

Pay: From $12.00 per hour

Work Location: In person