Amazon Ads is looking for a Programmatic Solutions Consultant in Chicago, to support customers using our demand-side platform, Amazon DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. Key job responsibilities • Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives • Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices • Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations • Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists) • Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment.
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