Amazon is seeking an experienced Solutions Manager with a love of learning and experimentation to operate and evolve non-standard ad programs for Amazon's largest advertising clients. Specific Responsibilities • Own your programs' product definition, positioning, packaging and pricing • Track and report on performance, ensuring each program is delivering differentiated value against it's intended objective • Leverage customer feedback to drive continuous program improvement • Build business rationale to inform the prioritization of your programs' roadmap • Build business requirements and user stories for proposed feature enhancements and work with Design Technologists and Engineers to scope, prototype, build and scale • Apply experimentation frameworks to program enhancements to validate their value to customers • Own program operations, including workflow and training documentation and coordination with account teams • Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences. • Project manage complex campaigns from the conceptual phase to go live, utilizing various project management methodologies to ensure success • Constantly develop and drive new advertising product innovations that are outside of our standard product card by engaging with customers, creative teams and management to deliver unique solutions for our strategic advertising partners • Manage ad hoc requests for new advertising concepts that can be delivered rapidly in a quickly and thoroughly manner • Manage client meetings to assess goals, objectives and requests in terms of advertising solutions to drive forward required solutions • Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit. We make recruiting decisions based on your experience and skills. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
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