SPECIALIST - ADVERTISING

Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. • Coordinate production schedules for various projects, including tracking and scheduling all copy, art, lists, cost estimates, invoices and other material through every stage of production. Service Initiative • Create and ensure a fun-filled, entertaining and exciting environment • Treat Guests with a sense of caring and individuality while effectively identifying their specific needs • Inform Supervisor of Guest needs which may require special accommodations • Show special recognition of frequent Guests • Maintain a safe, clean and comfortable environment for Guests at all times • Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return • Present a neat, clean and well-groomed appearance at all times • Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests • Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility • Promote positive public relations and create an enjoyable atmosphere for all • Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations • Maintain a professional and positive relationship with vendors, Guests and co-workers • Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns • Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations • Microsoft Office proficiency, especially using Excel formatting, required • Organized with attention to detail • A good eye for design and what looks appealing while staying within pre-defined brand standards • Ability to multi-task with solid time and project management skills • Ability to work proactively and effectively within a fast-paced, complex, and dynamic environment • Must possess proficient grammatical skills to include ability to draft and edit copy for various marketing collateral and initiatives; outstanding communication, writing and proof-reading abilities required • Must possess proficient mathematical skills to include ability to add, subtract, multiply and divide, specific to position responsibilities • Ability to work flexible schedule including nights, weekends and holidays as needed • High level of self-direction, self-motivation, and energy • Must demonstrate extraordinary customer service skills with effective listening skills. • Must be able to push, pull and lift 10-30 pounds and ability to bend, reach and stoop on a limited basis.