Summary
Reporting to the Manager, Marketing & Communications, this position serves as the primary point of contact for marketing projects across the organization. This role is responsible for managing projects from intake through execution, supporting both traditional and digital marketing initiatives, and ensuring timely, organized delivery of all marketing assets.
The specialist will play a key role in content creation and execution, including social media, short-form video (Reels), and photography, while also maintaining strong ownership of marketing workflows, calendars, and administrative processes. This position supports community-facing marketing efforts through campaigns and content development rather than direct outreach coordination.
Minimum Qualifications
Bachelor’s degree in marketing, communications, or public relations
1-3 years’ experience in a marketing or communications department
Strong proficiency using all Microsoft Office software programs
Excellent written and verbal communication skills
Highly organized with strong attention to detail and ability to manage multiple projects simultaneously
Experience working cross-functionally in a collaborative environment
Preferred Qualifications
Experience with social media platforms, email marketing tools, and CMS platforms
Experience capturing and editing short-form video content (e.g., Instagram Reels)
Basic photography skills and comfort using a camera in a professional setting
Understanding of digital marketing best practices and content strategy
Healthcare, retail, or brand marketing experience with a consumer-focused mindset
Essential Functions
Exemplifies St. Clair Health’s Customer Service Behavioral Expectations in all interactions. Treats customers with respect, compassion, and hospitality; anticipates, identifies, and responds to individual needs; makes a positive first impression by acknowledging customers; and demonstrates flexibility while maintaining priorities
Serve as the primary point of contact for external marketing requests, managing project intake, timelines, and deliverables from start to finish
Maintain and manage the marketing calendar, ensuring alignment across campaigns, priorities, and deadlines
Perform ongoing administrative and project management tasks, including tracking deliverables, organizing assets, and ensuring workflow efficiency
Maintain and update website content, ensuring accuracy, functionality, SEO alignment, and strong user experience
Manage execution of email marketing campaigns through Salesforce Marketing Cloud, including content development, scheduling, deployment, and performance tracking
Plan, create, and publish social media content, including:
Writing copy and coordinating visuals
Capturing short-form video (Reels) as needed
Filming in clinical or provider office settings when appropriate
Monitoring engagement and identifying opportunities to improve performance
Capture photography across the hospital and outpatient locations as needed to support marketing initiatives
Support development of community-facing marketing campaigns and materials, ensuring alignment with organizational priorities and brand standards
Monitor and respond to digital communications, including social media messages, comments, and online reviews, escalating when appropriate
Assist in coordination and marketing support of organizational events and initiatives, ensuring deliverables are executed effectively
Contribute to content creation across channels, including web, social, blogs, and patient communications
Performs other duties as assigned in support of the Marketing and Communications team and broader organizational goals.
Location: St. Clair Hospital · PUBLIC RELATIONS
Schedule: Full Time, Days
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