As a YCP Client Success Strategist, you will regularly interact with clients each week, form relationships, and be instrumental in co-creating the strategies that will help them achieve important results for their brands. Get introduced to our clients, what we do for them, and the process of how we deliver creative work in each team Translate client needs into specific creative project briefs, identifying the specific goal(s) of the project, budget, and timeline to hand off to our agency Project Manager (a separate role). You are a people person who loves to help and educate others You love problem solving and know how to ask good questions to mine out what's important to others You know how to effectively communicate details and deliverables with care You have a knack for writing You have 3-5 years of experience in a client service role (for the Sr. At YCP, we enthusiastically promote investment in the people you love most with family-included company events and extra days off for special celebrations (like your birthday). We know you have personal goals you want to achieve.
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