Sr. Account Manager

As a remote position based in Maine, you will have the flexibility to choose where you thrive—whether that’s from the comfort of your home, our agency’s beautiful headquarters in downtown Lewiston, or your favorite coffee shop. We are on the lookout for a Maine-based Senior Account Manager to join our dynamic, growing account team. This role is pivotal in fostering strong relationships with our brand clients and crafting strategic and clever marketing and media plans that drive our clients’ business goals and their brands’ success in the marketplace. As the Senior Account Manager, you’ll be paired with a Project Manager to form a tight-knit team who will collaborate closely with our SVP of Account Services and the Account Management and Project Management Teams to meet agency sales goals and enhance project profitability. What You'll Do: • Act as first point of contact for the client, regularly responds to clients’ questions and inquiries; promptly addresses client requests and concerns • Assist in shaping and developing the client’s marketing plans, ensuring alignment with their goals • Work closely with project manager to ensure successful delivery of marketing initiatives through an integrated delivery model • Develop project SOWs based on approved marketing plan • Lead internal project kickoff meetings in partnership with Director of Client Strategy, setting the tone for successful collaboration • Be responsible for creatively shaping solutions and accurately scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase • Identify out of scope requests, manages expectations with client and prepares change order with PM assistance if additional requests will be added to the scope of the project • Generate new ideas and opportunities for client outreach for growth and engagement • Verify accuracy of the Project Manager’s billing worksheet and works with the accounting department to create out the door billing • Uphold Rinck’s values by exhibiting them every day: Respect, Integrity, Courage and Empathy • Other duties as assigned