If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for a variety of programs involving business reengineering efforts that support our operations and customer experience. Works to define our current processes that support the Marketing, Provisioning, Customer Care and Technical Operations and to define the future state that will be enabled through technology. • Assist and train other end-users of marketing software on setup best practices • Enhance and maintain process documentation and the marketing Data Dictionary Additional Requirements • 5-7 years marketing automation experience • Attention to detail • Experience with an Enterprise level email marketing platform (Salesforce Marketing Cloud and/or Marketo) • Excellent communication skills and ability to think on your feet • Ability to translate technical concepts into digestible business requirements for stakeholders • Self-motivated and creative thinker • Regularly attends training or reads to stay current on new marketing operations trends • Strong problem solver with project management success • Enjoys managing multiple projects at once • Ability to work in a time-sensitive and high-volume environment • Preferred: Salesforce Marketing Certifications • Preferred: Experience using Salesforce product suite (Marketing Cloud, Data Cloud, Media Cloud, Marketing Cloud Personalization, Media Planning, and/or Marketing Cloud Intelligence)
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