Sr. Customer Advisor, EDU, Higher Education AB Sales

Roles and ResponsibilitiesStrategic Account Management that helps customers design and implement solutions that solve educational procurement challengesDrive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutionsDeliver accurate weekly reporting on growth pipeline and customer spend adoptionWork closely with sales team to provide status updates and insights learned during... deploymentManage RFP/RFQ process and help sales team position Amazon Business for success with their customersFocus on automating as many service needs for customers and work with Product Management and Technical teams to develop solutions that will increase solution adoptionMeet or exceed targets for customer and/or feature spend adoptionRelay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teamsAmazon Business serves the procurement needs of Higher Education customers, allowing buyers affiliated with an academic institution to browse, review, and order millions of products conveniently. The Amazon Business for Education team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the Higher Education sector. The Amazon Business for Education team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the Higher Education sector. Roles and ResponsibilitiesStrategic Account Management that helps customers design and implement solutions that solve educational procurement challengesDrive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutionsDeliver accurate weekly reporting on growth pipeline and customer spend adoptionWork closely with sales team to provide status updates and insights learned during deploymentManage RFP/RFQ process and help sales team position Amazon Business for success with their customersFocus on automating as many service needs for customers and work with Product Management and Technical teams to develop solutions that will increase solution adoptionMeet or exceed targets for customer and/or feature spend adoptionRelay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teamsThis role can be located out of any of the Amazon Business locations in the United States, which include Austin TX, Boston MA, Arlington VA, Chicago IL, New York NY, Tempe AZ and Seattle WA. Key job responsibilitiesStrategic Account Engagement that helps customers design and implement solutions that solve educational procurement challengesDrive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutionsDeliver accurate weekly reporting on growth pipeline and customer spend adoptionWork closely with sales team and sales leadership to provide status updates and insights learned during deploymentFocus on automating as many service needs for customers and work with Product Management and Technical teams to develop solutions that will increase solution adoptionMeet or exceed targets for customer and/or feature spend adoptionRelay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.