This unique role combines customer advocacy with strategic planning to ensure AT's product portfolio and operations align with customer needs across our global advertising ecosystem and appropriately manages the risk associated with that portfolio. Strategic Planning & Business Operations • Lead annual operating plan (OP1/OP2) development, ensuring alignment with customer needs • Drive 3-year strategic planning (3YP) process, incorporating customer insights • Manage quarterly/monthly business reviews (QBR/MBR) with focus on customer impact • Develop and maintain mechanisms to track customer satisfaction and business health • Partner with finance on investment planning and resource allocation Basic Qualifications • 8+ years of management experience • Track record of representing customer needs in product decisions • Experience with strategic planning and business operations • Strong analytical skills and data-driven decision making • Excellence in written and verbal communication • Bachelor's degree If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Amazon is a total compensation company.
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