As part of the Customer Care product team and reporting to the Sr. Director of Product Management, you will be responsible for driving through a successful launch, adoption, and growth of our CRM system, while caring for our various internal & external tools & systems to ensure seamless business continuity is maintained. Success in this position will require a system thinking mindset - with the ability to care for and consider nuances across the full large-scale program, develop processes to ensure our customer experience is integrated and aligned with our development, and have the unique ability to articulate those needs into requirements in a detailed & organized manner. Excellent communication and forward-thinking skills are a must. Requirements: • Product management: 5 years (Required) • Proven experience as a Product Manager/Sr. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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