Description Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. Basic Qualifications • Bachelor's degree in Computer Science, Operations Research, Industrial Engineering, Applied Mathematics, Physics, or equivalent • 7+ years relevant experience, at least two of them in technical or team leadership roles • Ability to absorb complex information efficiently and quickly, and explain complex ideas relatively simply to non-experts in a way they can understand • Industrial experience working with cross functional teams and to develop solutions • Capable of multi-tasking, taking into account priorities, schedule commitments to customers, and resource constraints across stakeholder teams • Excellent business communication skills Preferred Qualifications • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) • Experience in Support Operations (Contact Center).
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