Sr. Spclst, Shared Svcs Marketing

The Customer Service Management (CSM) team has responsibility to drive, manage and implement remote two-way customer service engagements. The Medical Team Member is a customer facing role which has primary responsibility for managing unsolicited inquiries from Healthcare Providers who reach out to our company National Service Center. Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote". No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.