The ideal candidate will also serve as a consultative partner to clients - fluent in the language of ad tech - and play a key role in maximizing campaign impact and revenue performance. Client Strategy & Growth • Act as the trusted lead for assigned accounts, owning strategy, relationship development, and lifecycle planning - from pre-sales proposals through onboarding to business reviews • Uncover client goals and deliver tailored campaign strategies and optimizations that build long-term value and retention • Collaborate with internal stakeholders to identify upsell and cross-sell opportunities that grow revenue within existing accounts Collaboration & Support • Partner with internal sales, engineering, and data teams to ensure smooth execution and ongoing innovation • Surface client feedback to shape go-to-market offerings and influence product roadmap • Contribute to scalable resources, including upsell templates, case studies, and best-practice materials Qualifications & Experience • 6+ years in account management within the advertising or ad tech industry, including both brand-direct and agency-side experience • Proven track record of client growth, retention, and consultative upselling • Strong analytical skills with the ability to interpret campaign performance data and measurement study results • Excellent communication and presentation skills with the ability to simplify complex concepts and tell compelling stories • Superior organizational and time management skills to work in a remote, fast-paced environment • Proficiency in Google Workspace products, HubSpot, Salesforce, and other ad tech • Experience with research tools, brand studies, and ad measurement platforms, a plus Benefits & Expectations Join a company that values innovation and creativity that's working with cutting-edge ad tech, influencing major business decisions, shaping the future of advertising, and making a real-world impact. Working at CivicScience CivicScience has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our three business units - Media Partnerships, CivicScience Intelligence, and Advertising Solutions - work together to fuel CivicScience's goals and objectives.
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