Strategic Account Manager (Ad Tech)

Key Responsibilities Client Strategy & Growth • Act as the trusted lead for assigned accounts, owning strategy, relationship development, and lifecycle planning - from pre-sales proposals through onboarding to business reviews • Uncover client goals and deliver tailored campaign strategies and optimizations that build long-term value and retention • Collaborate with internal stakeholders to identify upsell and cross-sell opportunities that grow revenue within existing accounts Analysis & Storytelling • Synthesize campaign data into clear, client-ready narratives that link performance to business outcomes • Craft impactful decks that weave insights, optimizations, and strategic recommendations • Leverage tools like brand lift studies and audience analytics, interpreting results and building stories that clients can use to inform broader strategy Ad Tech Fluency • Bring a strong, working knowledge of DSPs (The Trade Desk, Viant, etc.) to client conversations • Translate technical concepts, such as bidding strategies, targeting, and pixel implementation, into value-focused dialogue • Troubleshoot basic delivery issues and collaborate with Trading, Engineering, and Product teams when escalation is needed Collaboration & Support • Partner with internal sales, engineering, and data teams to ensure smooth execution and ongoing innovation • Surface client feedback to shape go-to-market offerings and influence product roadmap • Contribute to scalable resources, including upsell templates, case studies, and best-practice materials Qualifications & Experience • 6+ years in account management within the advertising or ad tech industry, including both brand-direct and agency-side experience • Proven track record of client growth, retention, and consultative upselling • Strong analytical skills with the ability to interpret campaign performance data and measurement study results • Excellent communication and presentation skills with the ability to simplify complex concepts and tell compelling stories • Superior organizational and time management skills to work in a remote, fast-paced environment • Proficiency in Google Workspace products, HubSpot, Salesforce, and other ad tech • Experience with research tools, brand studies, and ad measurement platforms, a plus Benefits & Expectations Join a company that values innovation and creativity that's working with cutting-edge ad tech, influencing major business decisions, shaping the future of advertising, and making a real-world impact. Our three business units - Media Partnerships, CivicScience Intelligence, and Advertising Solutions - work together to fuel CivicScience's goals and objectives. Powered by our premium media partnerships, our attitudinal database helps brands and media companies retain and grow existing customers while reaching and acquiring new ones. Our clients use CivicScience's unique dataset to inform advertising, communications, product, and financial strategies that drive superior business outcomes.