**Overview:** We are seeking a strategic Account Manager to drive results within our specialized growth division, focusing on revitalizing revenue by reconnecting with and recovering dormant Small-to-Midsize Business (SMB) partnerships. As a key member of our team, you will investigate previous churn drivers, resolve service friction, and align current client goals with sophisticated platform solutions to hit aggressive performance milestones. **Responsibilities:** * Dedicate efforts toward re-energizing a curated list of lapsed SMB clients, ensuring consistent achievement of reactivation and revenue benchmarks. * Formulate and deploy comprehensive engagement plans to touch 100% of your assigned book through multi-channel communication, including cold calling, personalized emailing, and virtual presentations. * Pinpoint past obstacles to investment and use deep product knowledge to brief former partners on recent platform enhancements and new service offerings.
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