July 28, 2021

Student Personnel Assistant - Student Service - American River College

Confidential Redding, Connecticut

**American River College Student Personnel Assistant - Student Services Job Posting Number: C01576P Salary: $3,843.04 per month LRCCD Salary Schedules Closing Date: 08/05/2021 Complete job description and application available online at: http://50.73.55.13/counter.php?id=203877 Position Summary** Under general supervision of assigned manager/supervisor, serves as a staff assistant in providing student services and information on college programs in one or more of the following areas: Admissions and Records, Call Center, and/or Matriculation. Collects information about students using records and tests; assists in coordination of veteran’s benefit programs for students; and provides assistance in coordination and planning for activities in the Reentry/Women’s Center. Call Center (Typical duties plus): Intakes inquiries using phone and other current technology based systems to guide, advise, and direct students and general public to appropriate resources; maintains ongoing relationships with staff and administration to remain current with all marketing, academic components, and special events; coordinates problem resolution with appropriate departments; assists with coordination of call campaigns for recruitment, retention and completion efforts; guides students to complete application process, academic program selection, additional enrollment processes, and college visits. **Minimum Qualifications Experience: ** Two years of experience in a student support services position or similar position with related duties. Education Requirement: 15 units are equal to six months of education; 30 units are equal to one year of education.)

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