Ticketing Operations Manager (Advertising/Sales Specialist)

Department-Specific Responsibilities • Box Office Operations • Oversees box office operations and subscription processing for IU Auditorium, IU Cinema, and IU Theatre and Drama including staff training, logistics, and ticket distribution... • Ensures adherence of all box office policies and procedures, including data security compliance and customer inquiries. • Collaborates with Guest Services Manager to ensure ticket-taker staff is well-trained on ticket scanning system and related policies. • Provides staff and assist Director of Ticketing and Sales in management of event day box office operations for non-athletic events at Simon Skjodt Assembly Hall and Memorial Stadium, and off-site events, including Little 500. Preferred • Possesses a valid driver¿s license with the ability to be insured by Indiana University The position involves sedentary work as well as periods of time moving around an office environment and the campus.