June 21, 2022

Warranty Administrator

Confidential Monterey, California

We are proud to serve the San Francisco Bay Area with a brand that is nothing but the best. • Understanding repair order distribution process. • Collect customer emails and/or update customer information in DMS when necessary. • Review and close internal repair jobs and internal repair orders for customer pay, used cars, PDI and customer refunds Warranty Administrator - Education and/or Preferred Experience • Skill and knowledge with online payment system and the capabilities it offers. • Experience with Dealer DMS system and its operation (CDK) • Experience with Vehicle Master Inquiry (VMI) in NetStar.

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