Jan. 20, 2023

General Manager at The Hollar Company dba Chicken Salad Chick!

Confidential Memphis, Tennessee

**Physical Demands:** * Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday * Must be able to work and perform all duties at any station in the kitchen or service area **Education and Experience:** * Three to five years related experience and/or training; or equivalent combination of education and experience **Required Knowledge, Skills, and Abilities:** * Excellent written and oral communication skills * Excellent organization skills * Ability to multitask * Working knowledge of back office tools * Ability to quickly learn and master new computer software **Behavior Characteristics:** * Allocate at least two hours per week to planning * Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members * Combine critical thinking and practical leadership to create a culture of innovation * Effectively coach and give direction * Intentionally and methodically grow and nurture relationships with the staff * Be able to connect with a multicultural team * Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year * Enthusiastically and passionately lead the Kitchen team **Responsibilities:** * Serve as a Brand Ambassador for Chicken Salad Chick. * Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs. * Coach and motivate the Assistant Manager(s) and the team. * Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant’s receiving policies and procedures. * Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.

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